In an era where the once-reliable tracking cookie is fading away, marketers are finding it increasingly challenging to follow a customer's entire purchasing journey using traditional attribution and analytics tools. So, how can marketers uncover the origins of their customer's journey? How can they strategically allocate their marketing budget without risking significant losses? The answer is simpler than you might think: by directly asking those who transition from visitors to customers. Sounds promising, doesn't it? But there's more...
Trackey stands out as the most user-friendly survey platform for Shopify merchants who may not have a technical background but are eager to gather essential insights directly from their customers. Our mission is to arm merchants with the necessary tools and knowledge to make informed decisions using zero-party data.
How Trackey works
It's important to us that you know what we do on your site and how our application works:
A customer places an order on your Shopify or e-commerce site.
As your confirmation page is loading, we check to make sure the customer hasn't already submitted a response and that they follow your set parameters (i.e. are they a new customer?). If both of those requirements are met, we load and display your survey to your customer.
When a user submits a response, we capture the customer and order information that is then displayed in your dashboard and on your response exports.
Need to set up different triggers for email surveys? - No worries, Trackey handles them too
Trackey integrates with a slew of different 3rd-party applications, from Klaviyo to Zapier and +5000 apps. You can set up our integrations in minutes. I